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Reservations·guide·Version 2

Boni Hotel OS

Manage properties, room types, availability, rates and bookings for hotels, resorts, homestays and serviced apartments.

What a hotel operator manages

Boni Hotel OS holds a property's sellable inventory and its bookings in one place, so direct, partner and Boni-sourced demand all draw on the same availability instead of separate spreadsheets or extranets.

Operators work in the Hotels workspace in Boni Panel.

ObjectWhat it represents
PropertyA hotel, resort, homestay or serviced apartment, with its address and details
Room typeA sellable category rather than a specific physical room
AvailabilityHow many of that room type can be sold for a given date
RateThe price attached to a room type for a date or period
BookingA confirmed stay, created by confirming a hold

Selling by room type rather than room number is deliberate: it is how demand actually arrives, and it lets the property assign specific rooms at arrival without an availability recount.

Who it suits

Independent hotels, resorts, homestays, serviced apartments and small groups that want to keep control of their own inventory and reduce dependence on a single distribution channel. Larger chains with deep existing PMS and channel-manager integrations should read the boundaries in the Reservations overview before planning a move.

What connects to it

LayerWhat it does
Boni PanelDay-to-day operator work on inventory, availability, rates and bookings
Hotel inventory APIScoped programmatic access to inventory, availability, rates, holds and bookings
Bow ChatGuest enquiries, messages and calls, with the reservation record staying authoritative
Boni CRM and AccountingAccount relationships and financial records where those modules are enabled

Before you plan a rollout

Availability, holds and bookings behave the same way across both reservation products; read Inventory and availability for the exact model. Cancellation, refund, connector and settlement depth is configured per implementation; confirm the exact scope during onboarding.