# Logistics: deliveries and import exceptions

Choose delivery and route operations, import-exception work or a CFS-to-warehouse movement review.

## Choose the logistics job

Boni connects day-to-day delivery work with the evidence and follow-up around shipment exceptions. Start with the workflow your team needs.

- **Move an order or parcel:** use [Deliveries and routes](/logistics/deliveries) for pickup and destination details, delivery partners, planned stops, physical progress and delivery proof.
- **Resolve an import or charge exception:** use the [Import Exception Desk](/logistics/import-exception-desk) for customs, release, movement and invoice questions with an owner and deadline.
- **Compare a CFS-to-warehouse move:** use the [movement review guide](/logistics/cfs-to-warehouse-review) to check cargo fit, authority, verified capacity and current all-in quotations.

## Open the delivery workspace

[Logistics in Boni One](https://panel.boni.one/panel/logistics/deliveries) gives the dispatch team Deliveries, Routes, Delivery Partners and Delivery Rates according to their access. A delivery partner uses their own **My Deliveries** login for assigned work.

The order, delivery and payment describe different parts of the same job. Keep the order's commercial details with the order, physical progress with the delivery and financial evidence with [Accounting](/accounting/overview).

Company setup determines enabled carriers, rates and booking access. A quote is a price option, not a confirmed booking or a promise that a vehicle has been assigned.

Canonical: https://docs.boni.one/logistics/overview
Version: 1
Updated: 2026-10-25T07:34:57.223Z